Privacy Notice

FlowKorean ("we," "our," or "us") is committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you use our Korean language learning service ("Service").

By using FlowKorean, you agree to the collection and use of information in accordance with this Privacy Notice.

2.1 Information You Provide

When you create an account or use our Service, we may collect:

• Account Information: Email address, username, and name
• Authentication Data: Information provided through third-party authentication services (such as Google)
• Learning Data: Your learning progress, quiz results, saved words, and study preferences

2.2 Information Collected Automatically

When you access our Service, we may automatically collect:

• Usage Data: Pages visited, features used, time spent on the Service
• Device Information: Browser type, operating system, device identifiers
• Log Data: IP address, access times, and referring URLs

We use the collected information for the following purposes:

• To provide and maintain our Service
• To personalize your learning experience
• To track and save your learning progress
• To communicate with you about updates, features, or support
• To send promotional offers, newsletters, and marketing communications (with your consent)
• To analyze usage patterns and improve our Service
• To detect and prevent fraud or unauthorized access

We may send you promotional emails about new features, special offers, learning tips, or other information related to our Service. By creating an account, you acknowledge that we may send you such communications.

Your Choices:

You can opt out of marketing emails at any time by:

• Clicking the "unsubscribe" link at the bottom of any promotional email
• Updating your communication preferences in your account settings
• Contacting us directly at support@flowkorean.com

We will process your opt-out request within 10 business days.

Please note that even if you opt out of marketing communications, we may still send you transactional or service-related emails (such as account verification, password resets, or important service updates).

5.1 Authentication Services

We use Auth0 for user authentication, which may involve third-party identity providers such as Google. When you choose to sign in using these services, we receive basic profile information in accordance with their privacy policies.

• Auth0 Privacy Policy
• Google Privacy Policy

5.2 Cloud Infrastructure

Our Service is hosted on Amazon Web Services (AWS). Your data may be stored and processed in AWS data centers. AWS maintains robust security measures and compliance certifications.

• AWS Privacy Notice

We retain your personal information for as long as your account is active or as needed to provide you with our Service. You may request deletion of your account and associated data at any time by contacting us.

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls and monitoring

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your data

To exercise these rights, please contact us using the information provided below.

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to such transfers.

We may update this Privacy Notice from time to time. We will notify you of any changes by posting the new Privacy Notice on this page and updating the "Last Updated" date.

If you have any questions about this Privacy Notice or our privacy practices, please contact us at: